Terms of Service
By accessing and using the Solano Mayor's Office Appointment System ("the System"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the System.
Use of the System
- Use the System only for lawful purposes related to scheduling and managing appointments with the Mayor's Office.
- Provide accurate and truthful information when creating an account or booking appointments.
- Do not attempt to decompile, reverse engineer, or otherwise misuse the System.
Account Responsibilities
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree to notify us immediately of any unauthorized use of your account.
- You accept responsibility for all activities that occur under your account.
Appointments
- Use the System to schedule appointments only when you intend to attend.
- Cancel or reschedule appointments within a reasonable time if you are unable to attend.
- Follow all applicable rules and regulations when visiting the Mayor's Office.
Service Availability & Changes
The System may occasionally be unavailable due to maintenance, updates, or technical issues. The Solano Mayor's Office may modify these terms or the System at any time.
Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use the System.
Information We Collect
- Registration details such as your name, username, email address, phone number, and address.
- Appointment information such as preferred dates, times, and purpose of your visit.
- Technical information such as IP address, browser type, and usage data for security and analytics.
How We Use Your Information
- To create and manage your account.
- To process and manage your appointment requests.
- To send appointment confirmations, reminders, and important updates.
- To improve the System and ensure its security.
Information Sharing
We do not sell your personal information. We may share it only with authorized Mayor's Office staff, trusted service providers under confidentiality, or when required by law.
Data Protection
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or loss.
Your Rights
You may have rights to access, correct, or request deletion of your personal information, subject to applicable laws and government record-keeping requirements.
